Feelgrounds.com

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There are no customs duties or import charges. You do not need to pay anything further.

Do I have to pay import duties & taxes (customs)?

Shipping

How can I change the address of an order I’ve already placed?

How can I track my order?

Didn’t receive an order confirmation email?

How long does it take for my order to arrive?

Received a damaged pair?

Can I combine discount codes with other promotions or sales?

Do you offer B-grade products?

Is it possible to combine multiple orders after placing them?

Where can I leave a review?

How can I cancel my order?

Are Feelgrounds shoes available in physical stores?

How can I modify an order I’ve already placed?

What should I do if my package delivery is delayed?

Do you offer a repair service or replacement soles?

About Your Order

Do I need arch support or orthopedical insoles?

I’m new to barefoot shoes. What do I have to consider?

Are barefoot shoes good for Plantar fasciitis, flat feet, bunions, etc.?

New to barefoot shoes?

Do you have barefoot shoes for kids?

If I am usually wearing a half size, what size should I get?

Are your shoes unisex or do you differentiate between women’s and men’s shoes?

What if I ordered the wrong size?

How do I find my perfect size?

Do you offer Feelgrounds barefoot shoes in extra wide (e.g. 4E)?

Sizing

Are Feelgrounds barefoot shoes free of harmful substances?

What is the difference between the Knit and the Mesh material?

Can I wear Feelgrounds with toe spacers/spreaders?

Are Feelgrounds suitable for running, hiking, and other sports?

Are Feelgrounds shoes grounded/earthed?

Are Feelgrounds vegan?

Are Feelgrounds waterproof?

Are Feelgrounds environmentally friendly?

Should I wear Feelgrounds with or without socks?

Are Feelgrounds produced under fair working conditions?

Do Feelgrounds have cushioning?

How do our kids and adult models differ?

What can I do if my preferred item is out of stock?

What is the difference between our Seaside Sandals?

Which Feelgrounds models are especially breathable?

How can I recycle or dispose of my Feelgrounds shoes?

About your shoes

Why sneakers come without insoles?

Which insoles best suit my needs?

What is the right insole size for me?

What is the difference between the cork and the felt insole?

How do I properly clean and care for my insoles?

Can I wear Feelgrounds boots without insoles?

Can the dress shoes also be worn without insoles or with other Feelgrounds insoles?

Should I wear Feelgrounds barefoot shoes with or without socks?

Can I return socks after trying them on?

Accessories Info

Are Feelgrounds machine washable?

How do I keep my shoes clean?

How do I care for faux leather Feelgrounds?

Clean & Care

What countries do you ship to?

What are the shipping costs?

Will there be additional costs for me with carbon-neutral shipping?

Do you offer a warranty?

Do you offer exchanges?

Who pays for the return shipping?

How can I return my shoes?

How long does it take to get my refund?

Can I return sale items? And how can I receive my discount again when exchanging a product?

Do I have to pay import duties & taxes (customs)?Updated 8 days ago